Proactive Monitoring Service
Monitoring
All relevant system parameters of the water treatment can be readout regularly and recorded in a internal monitoring system. The operation of the system is optimized thereby permanently. This ensures the stable operation of the systems and the energy- and water consumption get reduced to a minimum.
Any kind of malfunctions can be detected early and all necessary steps can be taken in time..
Annually within our
maintenance and monitoring contracts we can create a quality report with a clear representation of all relevant system parameters.
Remote Access
By connecting the Phoenix water treatment systems to the internet it is possible for authorized persons to access the systems at any time. Quickly, cheaply, anywhere.
Error analysis, parameter settings, program changes or complete software updates are quickly and without expensive service calls possible by remote access.
The remote access service by the Phoenix avoids about 80% of all on-site service calls
and saves significant operating costs!
Fault report
System or softener alerts are forwarded directly by SMS or email to the customer service.
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Access to the water treatment systems via the internet is possible from any internet enabled computer with authorization. System or softener alerts are forwarded directly by SMS or email to the customer service.
Download of the error messages with time and date can be saved and sent as an Excel file.
Clear display of current operating values on any office computer
Download of quality records. All important operating parameters are stored in a programmable interval and can be saved as an Excel table.
In hot water sanitization it is possible to store the temperature, duration and date of the hot cleaning as a quality control.
Example diagram for the automatic recording of the conductivity.
Example diagram for the automatic recording of the reverse osmosis yield
Example diagram for the automatic recording of the concentrate drain flow
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